Website:
Richmond Area Multi-Services, Inc. (RAMS) does not gather information about any of its website visitors. The RAMS website contains links to other websites. Please be aware that the agency is not and cannot be responsible for the privacy practices of such other websites and that this Privacy Statement applies solely to the information about this website. RAMS encourages you to review the privacy statements of all the destination websites which you visit.
Protected Health Information:
Employees of RAMS, Inc. its affiliates, and contract providers understand that information about you and your health is personal. They are committed to protecting your health information.
With regards to client information and privacy policies, the agency is in adherence to all laws and guidelines set forth by HIPAA regulations and oversight entities including the U.S. Department of Health and Human Services, State of California, and City & County of San Francisco.
If you have questions, concerns, or would like a copy of the RAMS privacy policy about how your health information might be (or has been) shared, please speak with your provider or contact Angela Tang, RAMS Operations Manager and Privacy Officer directly at (415) 668-5955 ext. 350 or via email at angelatang@ramsinc.org.
If you believe your privacy rights have NOT been maintained while receiving RAMS services, you may file a complaint with RAMS or the Secretary of the U.S. Department of Health and Human Services.
To file a complaint with RAMS, send the complaint to:
RAMS Privacy Officer
3626 Balboa Street
San Francisco, CA 94121
or call (415) 668-5955.
To file a complaint with the Secretary, send the compliant to:
U.S. Dept. of Health and Human Services
Office of Civil Rights
Attn: Regional Manager
50 United Nations Plaza, Rm. 322
San Francisco, CA 94103.
You will not be penalized in any way for filing a complaint.